Back / Item Restoration

In a world where a weapon is your eternal companion and armor becomes a second skin, you, hero, must pay them special attention! And if an item breaks during a failed attempt to insert or extract a crystal or to enchant it, you can always restore it!

Terms of the service:

• Only items broken during enchanting, crystal extraction or insertion, as well as items sold to NPCs, can be restored.
• The restored item will have the same properties and stats it had when it broke (bonus stats, enchant level, inserted crystals, etc.).
• If the item broke during crystal extraction without an extraction hammer (or if you forgot to activate it with RMB), it will be restored without the crystals.
• Restoration takes 2-3 days from the moment the request is submitted.
• The item is restored while you are not in the game.

To restore an item, you need to do the following:

• Purchase a Full Restoration Hammer in the web store for 1000 ZZpoints.
• As soon as possible after the item breaks, send a request from your email to customer support at teos.zz.sup@gmail.com.
• The request must include:
  • - email subject: "Item Restoration".
  • - the login of the account on which the item was broken (it must match the login in the request);
  • - the name of the item that was broken;
  • - confirmation that the Full Restoration Hammer is in the warehouse (the phrase "The Full Restoration Hammer is in the warehouse." is enough);
• If the Hammer is missing or the request is filled in incorrectly, it will be cancelled.
• After restoration, the item will appear in the warehouse.

The all-seeing Goddesses will not abandon their heroes: armor will not crumble to dust, and swords will not rust from the blood of enemies!