Рейтинг серверов Rakun's MMOTOP

Mobile application privacy policy

Effective date: September 1, 2026.

This privacy policy describes what data is collected and how it is processed by the “Chat. Teos: The Story Continues” mobile application (original title — «Чат. Теос: Продолжение истории»; hereinafter — the “Application”). The developer of the Application is RakunGames (hereinafter — the “Developer”). By using the Application, the user agrees to the terms of this policy.

What data the application collects

  • Game account credentials (login and password) — they are sent to the chat server when signing in to the Application in order to authorise the user; the server also records the IP address of the connection.
  • Analytics and diagnostics data via Firebase Analytics and Firebase Crashlytics (Google services): device identifier, device model, operating system version, and crash information (the call stack at the moment of the crash).
  • The contents of in-game chat messages and data about trading operations between players — this data is stored on the game server anyway, and the Application is simply an additional client that displays it.
  • Permissions requested by the Application: internet access (INTERNET), Wi-Fi connection state (ACCESS_WIFI_STATE), foreground service (FOREGROUND_SERVICE), showing notifications (POST_NOTIFICATIONS), the request to be excluded from battery optimisation (REQUEST_IGNORE_BATTERY_OPTIMIZATIONS), and displaying windows on top of other applications (SYSTEM_ALERT_WINDOW) — used to show notifications about new chat messages.

What data the Application does NOT collect

The Application does not request and has no access to location, camera, microphone, the user's contacts, files on the device, SMS messages or call history — the Application does not declare the corresponding permissions.

Why the data is collected

  • Credentials and the IP address — to authorise the user on the game server and to protect the account.
  • Firebase Analytics and Crashlytics data — to fix crashes and improve how the Application works.
  • Chat contents and trading operations — to show the user their conversations and trade history.
  • Notifications — to inform the user about new chat messages.

Who the data is shared with

Analytics data and crash reports are transferred to Google LLC (the Firebase Analytics and Firebase Crashlytics services) acting as a data processor. Credentials, the IP address, chat contents and trading operations are not shared with third parties and are processed only on the Developer's servers.

Retention period

Credentials and chat data are stored on the Developer's servers for as long as the user's game account exists. Analytics and diagnostics data are stored in accordance with the Firebase (Google) retention policy and are deleted automatically once the period set by Google expires.

How to delete your account and data

To delete an account and the personal data associated with it, the user should contact support at teos.zz.sup@gmail.com and specify the game account. Requests are processed manually; the data is removed from the Developer's systems once ownership of the account has been confirmed.

Data protection

The Developer applies the necessary organisational and technical measures to protect the user's data from unlawful access, destruction, modification and distribution by third parties.

Changes to the policy

The Developer has the right to amend this policy. A new version takes effect from the moment it is published on this page.

Contacts

For any questions related to the processing of personal data in the Application, please contact us at teos.zz.sup@gmail.com.